Privacy Policy

1. Business Information

2. Nature of OurHomeHelpers.com

OurHomeHelpers.com operates an online advertising, marketing, and lead-generation service for home-improvement and home-service products and services. Consumers may use OurHomeHelpers.com to request information, estimates, consultations, or connections relating to home-improvement projects.

When a consumer submits information through OurHomeHelpers.com, VenziMedia may transmit that information to one or more independent contractors, installers, dealers, manufacturers, franchises, advertisers, call centers, lead purchasers, or other home-service businesses that may contact the consumer regarding the requested service.

OurHomeHelpers.com and VenziMedia are not home-improvement contractors and generally do not perform the home-improvement services advertised through the website.

3. Personal Information We Collect

We may collect the following information through OurHomeHelpers.com:

Contact and Identification Information

• First and last name
• Telephone number and email address
• Street address, city, state, and ZIP Code
• Property or service address
• Internet Protocol (IP) address, device, click, cookie, and lead identifiers

Property and Project Information

• Whether you own or rent the property & property type
• Type of home-improvement project, location, size, age, condition, scope, or timing
• Estimated project budget and financing interest
• Product and service preferences
• Photos or descriptions voluntarily submitted

Internet and Device Activity

• Pages visited, links clicked, and advertisements viewed
• Referring webpage or advertisement
• Browser type, device type, operating system, and approximate location
• Form interactions, session information, call-routing, and conversion activity
• Interactions with emails, text messages, or advertisements

Consent and Communication Records

We may maintain:

• Date and time of submission, webpage/form URL used, consent disclosures, checkbox selections, and submission button wording
• IP address, device/browser details, and TrustedForm, Jornaya, or similar consent certificates
• The service providers disclosed to you and businesses that received your information
• Call, text-message, and email records (including call recordings where legally permitted)
• Opt-out and consent-revocation requests
• Records used to authenticate or defend the validity of your submission

4. How We Use Personal Information

We may use personal information to:

• Process your home-improvement request and determine service availability;
• Match you with home-improvement service providers and transmit requests;
• Facilitate calls, text messages, emails, or other communications;
• Verify your identity, submission, and document consent;
• Detect fraudulent, fabricated, duplicate, or unauthorized requests;
• Measure campaign performance and attribute leads, calls, appointments, and sales;
• Maintain suppression and Do Not Call records;
• Respond to privacy requests, complaints, and disputes;
• Protect VenziMedia, consumers, and business partners;
• Comply with legal/contractual requirements and establish or defend legal claims.

5. How We Disclose Personal Information

We may disclose information collected through OurHomeHelpers.com to:

• Home-improvement contractors, remodelers, installers, dealers, manufacturers, and franchises;
• Home-service companies, advertisers, lead purchasers, affiliate networks, and publishers;
• Call centers, marketing agencies, CRM platforms, and lead-routing tools;
• Call-tracking, SMS, email, consent-verification, fraud-prevention, and analytics providers;
• Attorneys, accountants, insurers, advisers, government agencies, or courts where legally required;
• Acquirers or successors in a corporate transaction.

The businesses that receive your information may independently collect, use, and retain your information under their own privacy policies.

6. Sale and Sharing of Personal Information

California and other state privacy laws may define “sale” broadly to include transferring personal information to another business in exchange for money or other valuable consideration. Because OurHomeHelpers.com is a lead-generation website, providing your contact and project information to independent contractors, advertisers, lead purchasers, or marketing partners may constitute a sale of personal information under certain state laws.

We may also “share” personal information for cross-context behavioral advertising or use it for targeted advertising. Categories sold or shared include identifiers, property/project info, commercial info, internet activity, approximate location, and consent records.

You may exercise applicable opt-out rights by visiting our Your Privacy Choices page or clicking the “Do Not Sell or Share My Personal Information” link in our footer.

7. Calls, Text Messages, and Emails

When you submit a telephone number or email address through OurHomeHelpers.com, the consent disclosure presented beside the form’s submission button will control the scope of any permission you provide. Where express consent is given, VenziMedia and identified providers may contact you via live calls, automated calls, prerecorded voices, texts, or emails.

Message/data rates apply. Consent is not a condition of purchasing property, goods, or services. You may revoke consent at any time by replying STOP, making an oral request, emailing info@ourhomehelpers.com, or visiting OurHomeHelpers.com/contact.

8. California Privacy Rights

Subject to applicable law and exceptions, California residents may have the right to know, access, correct, delete, or obtain a portable copy of personal information, opt-out of sales/sharing, limit sensitive data use, and exercise rights without discrimination.

Requests may be submitted via email to info@ourhomehelpers.com. Identity verification may be required.

9. Cookies and Advertising Technologies

OurHomeHelpers.com may use cookies, pixels, tags, scripts, local storage, session-replay technology, analytics tools, and call-tracking systems to operate the site, analyze use, verify consent, prevent fraud, measure ads, and deliver targeted marketing.

Where required, a cookie-preference tool will be provided to reject nonessential technologies. Legally recognized opt-out preference signals (such as Global Privacy Control) will be honored where applicable.

10. Data Retention

We retain information for as long as reasonably necessary to process requests, document consent, fulfill legal obligations, honor suppression requests, prevent fraud, resolve disputes, and defend legal claims. Opt-out and suppression records are kept as long as necessary to continually honor your request.

11. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system is completely secure, and absolute protection cannot be guaranteed.

12. Children

OurHomeHelpers.com is intended for adults and is not directed to individuals under 18. We do not knowingly collect personal information from children under 13 or knowingly sell or share information belonging to consumers under 16.

13. Accessibility

We seek to make OurHomeHelpers.com and its legal disclosures reasonably accessible to users with disabilities. For assistance, contact: info@ourhomehelpers.com

14. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date identifies the most recent version. Material changes will be communicated or implemented as required by law.

15. Contact Us